Aeromexico is Mexico’s premier global airline, offering flights to destinations across Mexico, North, South and Central America, the Caribbean, Europe and Asia. Booking and managing reservations on Aeromexico is easy when you know the ins and outs of searching for fares, choosing ticket options, web-checking in, and more.
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How to Book Aeromexico Flights
Booking flights on Aeromexico can be done in a few different ways:
Aeromexico Direct Online Booking
The highly functional Aeromexico website and mobile app should serve as most customers’ first stop for flight reservations. Simply enter your route, travel dates and other parameters to instantly search schedules and fares. Smooth site navigation, multi-language capability and intuitive design make direct online booking efficient.
Key features that improve the booking experience include:
- Fare class filters to easily spot promotional deals
- Side-by-side date grids showing pricing variances
- One-click flight selections into your booking
- Secure checkout accepting all major payment types
- The electronic ticket delivery option saves time
Booking directly online also allows easier integration with existing or new Aeromexico Club Premier loyalty accounts during ticketing.
Aeromexico Phone Reservations Support
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For those needing extra assistance reviewing complex routings or unfamiliar with online purchasing, Aeromexico reservations experts offer individual guidance. Calling connects you to bilingual agents ready to explain the route and fare options while building your booking.
Specialty support from phone agents proves essential for the following:
- Multi-city or round-the-world flight plans
- Booking flights involving infants/children
- Arranging wheelchair or special meal service
- Managing group bookings
Consider booking simpler reservations online and leverage helpful call center agents when requiring more complicated bookings.
Comparison Shopping Via OTAs
Leading third-party booking sites provide another avenue for searching schedules and pricing. Partners like Expedia, Travelocity and KAYAK all access Aeromexico’s flight inventory to showcase cost and convenience trade-offs across various offerings.
These meta-search platforms excel at easily presenting alternatives like:
- Codeshare routes on partner airlines
- Connections involving separate tickets
- Bundling flight + hotel package deals
Use OTAs to weigh all options, then book directly on Aeromexico to identify the ideal route for your needs and budget.
With this wide set of self-service and agent-assisted booking channels, Aeromexico delivers the flexibility to create flight reservations matching individual traveler preferences.
Manage Existing Aeromexico Reservations
If you need to adjust or update an existing Aeromexico flight booking, you can easily manage reservations online as well. You’ll need your 6-character confirmation code or e-ticket number to access your booking. Then you can:
- Change flight dates or times
- Upgrade seating options
- Add checked bags
- Choose/change your seat
- Web-check in before departure
- Access boarding passes
Plus, you can review booking codes, fare details, baggage allowances, and more details associated with your reservation and Aeromexico booking. This allows flexibility if plans shift and you need to adjust your upcoming flight.
Aeromexico Web and Kiosk Check-In
Up to 48 hours before your departure, you can complete a quick web check-in online with your Aeromexico reservations. This confirms passengers, issues mobile or printed boarding passes, and lets you pick seats if available. At the airport, simply proceed straight to baggage drop off and security if there are no checked bags.
Or check in at self-service kiosks when you arrive at the terminal. Scan your passport, confirm passenger details, print boarding passes, choose new seats if available, and check baggage if needed. Staff is on-hand to assist as well during web or kiosk check-in processes before your Aeromexico Airlines flight.
Aeromexico Baggage Policies and Fees
Baggage fees and rules can vary widely, so be sure to understand the allowances associated with your Aeromexico flight booking fare class. In most cases:
- Carry-On Bags: One piece up to 55 pounds plus a personal item is free.
- First/Business Class Checked Bags: Two free checked bags up to 55 pounds each.
- Main Cabin: First checked bag about $25+ each way when prepaid online. Second bag $35+. Overweight bag charges also apply.
Get specific details during booking or online reservation management to avoid surprise baggage fees at airport check-in. Terms vary for routes/regions, booking code, loyalty status and more when flying Aeromexico Airlines.
Aeromexico Add-On Purchases with Reservations
Customize your flight by adding extras as needed when booking or later through online Aeromexico reservations management:
- Seat Selection: Reserve the Main Cabin Extra or Preferred seats for additional legroom and comfort. Ranges from about $15-$150+ each way depending on route and seat.
- Additional Baggage: Add checked bags if not included in your fare during booking. Prepay for a discount over airport check-in prices.
- Inflight Meals: If meals are not complementary based on your fare class, you can preorder and pay for meals served on your Aeromexico flight.
Review options and additional purchase terms on the Aeromexico website during or after booking. Add-ons can enhance comfort, convenience and enjoyment for your upcoming airline travel.
Aeromexico Loyalty Program
Join Club Premier, Aeromexico’s loyalty program, to earn points from flights that apply towards free flights and upgrades. Members also enjoy priority services like preferred seating and check-in, waived baggage fees, lounge access and bonus miles offerings when completing Aeromexico flight booking.
The free program features four elite tiers – Gold, Platinum, Titanium and Diamond for members earning progressively more miles and flight segments annually. Perks and reward redemption options increase with each loyalty level, providing valued benefits for frequent Aeromexico flyers.
Other Aeromexico Booking Considerations
Keep a few other tips in mind for a smooth reservation process:
- Airport Recommendation: For Mexico City flights, use Aeromexico Terminal 2 over the busier Terminal 1 option.
- Fare Classes: Review ticket codes when booking, as options like promotional, basic, flex or premier fares have varying change/cancellation policies.
- Partner Airlines: Aeromexico partners with Delta, Air France, KLM and others for earning/redemption of miles in loyalty programs.
- Passengers Requiring Assistance: Disclose and arrange wheelchair assistance, special meals, etc, when making Aeromexico reservations.
- Group Bookings: For ten passengers or more, dedicated group travel reservations can provide discounted fares and full assistance.
- Round Trip Discount: Opting for a round trip fare vs one-way tickets provides around a 15% discount on flights.
Taking a few extra minutes to understand these booking elements will ensure your reservation meets all your needs for an enjoyable Aeromexico Airlines flight.
Benefits of Booking With Aeromexico
Aeromexico provides an exemplary flight booking and travel experience from start to finish. Beyond ease of online reservations or phone booking, they offer additional benefits both during the ticket purchase process and while you fly. Understanding these appealing features and options makes it clear why savvy travelers consistently choose Aeromexico for flights throughout Mexico and across the globe.
Comfort and Service Onboard
Once you’ve completed your Aeromexico flight booking, enjoy premium comfort and amenities during travel thanks to the airline’s exceptional in-flight services. All mainline Aeromexico aircraft offer a range of passenger-friendly features:
- Spacious leather seating in Clase Premier/Business Class cabins or newer ergonomic slimline seating in main economy sections.
- Individual seatback entertainment systems with dozens of movies, TV shows, games and more, all free of charge.
- Power outlets are accessible from every seat to keep devices charged while flying with Aeromexico Airlines.
- Complimentary food and beverages vary from full meal service on longer international routes to lighter snacks for shorter flights.
- Friendly, helpful flight attendants dedicated to providing caring customer service throughout your trip.
With recent investments in renovating their 787 Dreamliner and 737 aircraft, choosing to fly with Aeromexico reservations means enjoying a best-in-class travel environment.
Flexible Payment and Cancellation
Aeromexico delivers flexible, affordable booking terms, including convenient payment options and flight change or cancellation policies:
- Pay for flights using major credit/debit cards like Visa, MasterCard or American Express and are eligible for any cards’ associated purchase protections or travel benefits
- Instalment payment plans allow dividing Aeromexico flight costs over 3 or 6 months with moderate fees
- Flights booked in higher flexible fare classes can be changed or cancelled for future flight credits without hefty fees in most cases.
- Even the lowest discounted promotional fares include cancellation options for a small penalty – often less than other leading airlines.
Take advantage of manageable payment plans, liberal rebooking allowances, and transparent change/cancellation policies when you complete Aeromexico booking for upcoming air travel.
Contact Aeromexico for Support
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For additional questions or support with the ticketing or Aeromexico booking process, contact their helpful reservations team by:
Phone: Call
Email: [email protected]
Airport Ticket Counters and Ticket Offices are also available to assist during business hours. Bilingual agents can answer questions and help resolve issues getting you on the flights you need.
With convenient online booking capabilities plus great customer support, Aeromexico makes it simple to search schedules, select flights, choose add-ons, and pay for tickets. In no time at all, you can have your Aeromexico flight booking completed and be ready for upcoming travel across Mexico, South America, North America or other international destinations served.
Contact with Aeromexico Reservations
Whether you need help booking a flight or have questions about an existing reservation, Aeromexico offers phone support through international call centers:
Country | Call Center Number |
USA And Canada | 1-877-406-5092 |
Mexico | (55) 5133 4000 |
Argentina | 0 800 2667 102 |
Brazil | 0800 891 7512 |
Chile | 800 392 674 |
China | 86 32 6247 6281 |
Colombia | 1 800 0114 687 |
Reach a reservations agent by referring to the numbers listed for your country. Hours vary, but aim to provide extended coverage during peak booking periods.
With multilingual staff and priority queues for elite members, Aeromexico commits to delivering caring, individualised service via call center channels for flight reservations and travel support needs. Don’t hesitate to phone for a helping hand managing your next booking.
FAQs
1. How can I book flights with Aeromexico?
You can book Aeromexico flights on their website mobile app, by calling reservations at , or through major online travel agencies. Start booking by entering the origin, destination, and dates and search for flight options and fares. Secure checkout and payment complete the reservation process.
2. What is Aeromexico’s baggage policy?
Most Aeromexico flights allow 1 free carry-on bag up to 55 pounds. Checked bag allowances and fees vary by fare class purchased, with the first bag typically ranging from $25-$35 each way when prepaid online. First/business class and elite members receive more generous policies – get specifics during booking.
3. How do I check-in for my flight?
You can check in online starting 48 hours before departure to access mobile boarding passes. Enter your booking code to check in via Aeromexico’s website or apps. At airport kiosks, scan your passport to check in, print boarding passes, pay fees and check bags if needed.
4. Can I change or cancel my existing flight reservation?
Yes, you can manage existing Aeromexico reservations online, including options to change flight dates/times where available for an applicable fee. Higher fare classes allow cancellations to be eligible for future flight credit. Lower fares have cancellation penalties but offset costs over other airlines.
5. What benefits does Aeromexico’s frequent flyer program offer?
Club Premier loyalty members earn miles, accrue flight credits and gain priority rewards like seat upgrades, baggage fee waivers and more. Four elite tiers offer expanded amenities – entry Gold status just requires earning 25,000 miles and 4 flights annually. Dedicated helplines assist Premier members as well.